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Privacy Policy

Our commitment with your Privacy

The security and privacy of your data are important to MADA Imobiliária, to our partners who build our network and to our Associated Agents, therefore we carry out our commercial activity in strict compliance with applicable legislation on the protection of your data.
We are committed to explain, whenever necessary, how MADA Imobiliária will use your data in order to ensure that you find the home, the office or the shop you are looking for on our platform.
It is also our commitment that all the collected information will be stored secured, by both MADA Imobiliária and other partner entities working on our behalf.
This Privacy Policy seeks to explain what personal data we collect about our users, how and why we use it, with whom we share it and how we protect your privacy.

1. Who is responsible for your data

Our Privacy Policy applies exclusively to the personal data that MADA Imobiliária collects from this website.
References to “MADA Imobiliária”, “we”, “us” or “our” in this Privacy Policy, mean MADA Imobiliária, Lda., a company headquartered in Rua do Outeiro, Number 23, 4715-082 Braga.
For purposes of the data protection legislation, we are the “Data Controller” regarding the personal information provided and processed through this website (“Website”).
This Privacy Policy regulates what happens to the personal data you may provide us through this website.
This Privacy Policy can be changed and updated at any time, being the new versions published on the website.
Should you have any queries regarding the protection of your personal data, with the way MADA Imobiliária addresses all issues related to privacy and security, do not hesitate to contact our CTO by email address at geral@madaimobiliaria.pt.

2. Data we collect about our users

Whenever “personal data” is mentioned in this Privacy Policy, it must be assumed as it refers to information that relates to our users and that allow us to identify them, unequivocally, directly or in combination with other information that MADA Imobiliária may hold.
Your personal data may include, for example, your name, your contact details, information about your expectations regarding a particular property you have contacted or information about how you use our website or how you interact with us.An example of how MADA Imobiliária may collect personal data from the users are the contacts through the forms provided on the Platform, when they browse our website (even if they only search for apartments, houses or offices) or when they contact us directly over the phone. We may also receive personal data from our users through partners we work with, who provide them some kind of services on our behalf (for example, when our property platform is referred to someone who they know is looking for a new home, based on the form for the purpose that we provide on our website).

a) Personal Data MADA Imobiliária collects, according to the most strict security
legislation and that are explicitly provided by our users:
On the Homepage if you fill the provided form for the purpose:
– Name
– Email address
– Contact
– Property Type, bedrooms and price
– Address / Location (parish, county, district)
– Distinct and unique elements you may add to the property description section.

On the property detail page, when filling out an information request for the MADA Imobiliária associated Real Estate Agent:
– Name
– Surname
– Email address
– Contact
– Distinct and unique elements you may add to the description section

On the Contacts page, if fill in the applicable form made available for the purpose e regardless the selected subject:
– Name
– Surname
– Email address
– Contact
– Distinct and unique elements you may add to the property description section.

b) Data that MADA Imobiliária collects automatically, based on the use of the Platform by the users:

Particularly, technical information, Internet Protocol address (IP) of the display the user uses to access the Platform, the time zone, the software and type of version of the used browser.
Information about the users visit, including the websites from which they access our website and the websites accessed through our Platform; date and time of the visit; searched properties; visualised Real Estate Partners and Agents and visualised services; visit duration; response time of our website pages; interactions with the available features and other data relating to their interaction with the Platform.
If you wish to limit the information that MADA Imobiliária automatically collects whenever you access our website, please consult our Cookie Policy. Please note that limiting the collection of personal data may mean that MADA Imobiliária is no longer able to provide the service it commits to on the portal.

3. Purpose of the collected personal data:

Based on the introduced information by the users on the MADA Imobiliária Platform, the Data Processing Officer promotes its processing in order to achieve the following goals:
– Enable users who use MADA Imobiliária Platform – under the terms and Terms and Conditions of the Service – to be contacted by the MADA Imobiliária associated Real Estate Agents, following the completion of the available form, both on the property
details page and on the contacts page;
– Reply to the existing users who have contacted MADA Imobiliária through their
Platform, so we can answer any queries you might have placed;
– Make appointments for interviews to candidates who want additional information about MADA Imobiliária partners and the main role that the Real Estate Agents play whenever the user fills out the respective form on the Platform;
– Forward all contacts generated by potential customers who have expressed their willingness to sell their property, based on the excellent service MADA Imobiliária guarantees to a MADA Imobiliária Real Estate partners, so that they can forward these requests to the Real Estate Agents who are part of their team.
– Regarding the automatically collected information by the website, based on our users´ browsing, its processing will be taken in order to proceed with the following purposes:
– Create anonymous and aggregated information about the characteristics and behaviour of the website users, inclusively for segmentation and development of
anonymous profiles (personas) purposes;
– Improve the performance of the Platform;
– Promote a more personalised and compelling experience in order for the property search don to be more accurate to what´s seeked;
– Measure and monitor the efficiency of the highlights on the Platform;
– Manage the Platform in order to ensure that it becomes more secure and transparent day by day;
– Ensure that any eventual remarking activities promoted by the MADA Imobiliária
Associated Real Estate Agents respect the most demanding security and privacy standards.

4. Your Rights

Under the terms of the legislation in force, the users have the right to object, at any time, and freely, to the personal data processing for purposes such as direct marketing or any other form of prospecting. The users also have the right to withdraw their consent, at any time, without compromising the lawfulness of the processing we might have made, based on the previously given consent.
They also have the right to be informed prior to the first time their personal data is provided to third parties for direct marketing purposes or when they´re used on behalf of third parties, and to be expressly entitled to object, free of charge, to such communications and use.
If users wish to have access to the personal information that MADA Imobiliária holds about them, they simply need to send us a request regarding that matter, by using the form provided on the management of your data at MADA Imobiliária webpage.
If, by any chance, any of the information MADA Imobiliária or their associated Real Estate Agents is incorrect or not accurate, the users may request the applicable correction, by using the form provided on the management of your data at MADA Imobiliária webpage.
The users may contact us with the intent to object to the processing of their personal data, request for the personal data to be deleted or for the processing of it to be limited, as well as they may request the right to the portability of their personal data under the terms and the limits placed by the legislation in force. Moreover, they have the right to request the notification of third parties about rectification, removal or limitation of the processing of their personal data.
Furthermore, users may also submit a complaint to a supervisory authority, which, in Portugal, wound be the National Data Protection Commission.
Please keep in mind that part of the information provided to the Platform may not be under direct management of MADA Imobiliária, so, in these cases, we commit to the effort of ensuring that the requests placed by the users, through the Platform, are respected by both the Real Estate partners and MADA Imobiliária associated Real Estate Agents (depending on the nature of the information). We would also like to underline that MADA Imobiliária has no control power nor instruction regarding their associated Real Estate Agents, therefore, will not be able to guarantee the effective or immediate respect for the application of the users´ rights.

5. Information Security and Quality

Our main goal is to ensure the quality and the integrity of the information provided by those who use the MADA Imobiliária Real Estate Platform, being implemented necessary measures, not only at the technological level, but also at the organizational level, in order to keep that information secure, accurate, up-to-date and complete.
To ensure the maximum security, in the website areas where users´ personal data is collected, their transmission is encrypted.

6. With whom do we share your data?

Our users´ personal data is not shared with third parties, unless:
– MADA Imobiliária has their explicit consent;
– These third parties promote, under a contract, the provision of services provided by MADA Imobiliária to our users;
– This is requested by law;
– This is strictly necessary to ensure compliance with our terms of use, rights or ownership;
The employees of MADA Imobiliária, as well as its associated Real Estate Agents, may have access to the users´ personal data for Platform management purposes, being, however, covered by an obligation of confidentiality regarding the data to which they have access in the scope of the operations of the respective data base.
The employees of MADA Imobiliária, as well as its associated Real Estate Agents are duly advised of the importance of complying with this legal duty of secrecy and are responsible for meet the terms with this obligation of confidentiality.
With users consent, MADA Imobiliária may share or send their personal data with:
– Real Estate partners who make up the MADA Imobiliária Network;
– The associated Real Estate Agents.
The website uses the services of Google Analytics for Display, namely the remarketing function.
This function consists on displaying ads from users who already want a platform.
You may choose to deny the Google Analytics for Display and not be exposed to ads from the Google Display Network. To do this, you can access the Ads Preferences Manager and the Analytics Opt-out Browser Add-on.
MADA Imobiliária may promote remarketing practices to advertise online, which means that users, who do not “opt-out” from the Google Display Network through the aforementioned methods, may be exposed to MADA Properties ads on the Google content network.
Third parties, such as Google or Facebook, may display MADA Imobiliária advertisements on their content networks´ websites. Third parties, such as Google or Facebook, may also use Cookies, such as Google Analytics and DoubleClick Cookies), which mean to optimize ads, based on information from the users´ previous visits to the Website.

7. Where is personal data stored and for how long

The personal data MADA Imobiliária collects from its Platform is stored on servers within the European Union.
The period of time for which data is stored varies, depending on the purpose for which the information is handled. MADA Imobiliária keeps users´ personal data while they are active users of the Website. If a user doesn´t interact with any of the features made available on the Website for a period of 3 (three) years, the absence from the Platform is considered an expression of disinterest in maintaining an active registration, than MADA Imobiliária will make all the efforts
around the Real Estate Agents´ network for their personal data to be deleted from all databases they are part of.
However, there are legal requirements that obliges users to hold the data for a minimum period de tempo. Thus, whenever there is no specific legal requirement, the data is kept for the minimum period needed for the purposes that have led to its collection or for the consented period by the National Data Protection Commission, after which MADA Imobiliária will make efforts with the network of its associated Real Estate Agents, so that the respective personal data is removed from all databases in which they appear.

8. Technical and Organizational measures and safety processing

All the information MADA Imobiliária collects from the users of its Platform, is stored on secure servers and, in compliance with our technological partners, we promote the application of technical and organizational measures, which ensures that any personal data is protected at an appropriate security level that, particularly, guarantees the confidentiality and integrity of the data, but also prevents accidental or lawful destruction, loss, alterations or even illicit disclosure or access to them.
Notwithstanding the implemented measures to the protection of the data, each and every user should be aware of the transmission of the information through the internet or other open networks, is never absolutely safe, existing the risk of the data to be seen and used by unauthorised third parties.
MADA Imobiliária is obliged to alert all those who browse, that they must adopt additional security measures, namely, ensure they use an updated device and browser, in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware, and ensure the authenticity of the websites users visit on the internet and avoid websites whose reputation they do not trust.

9. Links to other websites

The website may contain links to other websites or to other applications, including those of our partners. If you access one of these links, please note each one of them will have its own privacy policy and MADA Imobiliária has no liability for those policies. It is advisable to read the privacy policies of other websites before submitting personal any data through them.

10. Contacts

For any additional information, or to exercise your rights, you can always contact MADA Imobiliária by mobile number to (+351) 913251215, or by submitting the applicable form available on the Contact page.

Privacy Policy

Our commitment with your Privacy

The security and privacy of your data are important to MADA Imobiliária, to our partners who build our network and to our Associated Agents, therefore we carry out our commercial activity in strict compliance with applicable legislation on the protection of your data.
We are committed to explain, whenever necessary, how MADA Imobiliária will use your data in order to ensure that you find the home, the office or the shop you are looking for on our platform.
It is also our commitment that all the collected information will be stored secured, by both MADA Imobiliária and other partner entities working on our behalf.
This Privacy Policy seeks to explain what personal data we collect about our users, how and why we use it, with whom we share it and how we protect your privacy.

1. Who is responsible for your data

Our Privacy Policy applies exclusively to the personal data that MADA Imobiliária collects from this website.
References to “MADA Imobiliária”, “we”, “us” or “our” in this Privacy Policy, mean MADA Imobiliária, Lda., a company headquartered in Rua do Outeiro, Number 23, 4715-082 Braga.
For purposes of the data protection legislation, we are the “Data Controller” regarding the personal information provided and processed through this website (“Website”).
This Privacy Policy regulates what happens to the personal data you may provide us through this website.
This Privacy Policy can be changed and updated at any time, being the new versions published on the website.
Should you have any queries regarding the protection of your personal data, with the way MADA Imobiliária addresses all issues related to privacy and security, do not hesitate to contact our CTO by email address at geral@madaimobiliaria.pt.

2. Data we collect about our users

Whenever “personal data” is mentioned in this Privacy Policy, it must be assumed as it refers to information that relates to our users and that allow us to identify them, unequivocally, directly or in combination with other information that MADA Imobiliária may hold.
Your personal data may include, for example, your name, your contact details, information about your expectations regarding a particular property you have contacted or information about how you use our website or how you interact with us.An example of how MADA Imobiliária may collect personal data from the users are the contacts through the forms provided on the Platform, when they browse our website (even if they only search for apartments, houses or offices) or when they contact us directly over the phone. We may also receive personal data from our users through partners we work with, who provide them some kind of services on our behalf (for example, when our property platform is referred to someone who they know is looking for a new home, based on the form for the purpose that we provide on our website).

a) Personal Data MADA Imobiliária collects, according to the most strict security
legislation and that are explicitly provided by our users:
On the Homepage if you fill the provided form for the purpose:

– Name
– Email address
– Contact
– Property Type, bedrooms and price
– Address / Location (parish, county, district)
– Distinct and unique elements you may add to the property description section.

On the property detail page, when filling out an information request for the MADA Imobiliária associated Real Estate Agent:

– Name
– Surname
– Email address
– Contact
– Distinct and unique elements you may add to the description section.

On the Contacts page, if fill in the applicable form made available for the purpose e regardless the selected subject:

– Name
– Surname
– Email address
– Contact
– Distinct and unique elements you may add to the property description section.

b) Data that MADA Imobiliária collects automatically, based on the use of the Platform by the users:

Particularly, technical information, Internet Protocol address (IP) of the display the user uses to access the Platform, the time zone, the software and type of version of the used browser.
Information about the users visit, including the websites from which they access our website and the websites accessed through our Platform; date and time of the visit; searched properties; visualised Real Estate Partners and Agents and visualised services; visit duration; response time of our website pages; interactions with the available features and other data relating to their interaction with the Platform.
If you wish to limit the information that MADA Imobiliária automatically collects whenever you access our website, please consult our Cookie Policy. Please note that limiting the collection of personal data may mean that MADA Imobiliária is no longer able to provide the service it commits to on the portal.

3. Purpose of the collected personal data:

Based on the introduced information by the users on the MADA Imobiliária Platform, the Data Processing Officer promotes its processing in order to achieve the following goals:
– Enable users who use MADA Imobiliária Platform – under the terms and Terms and Conditions of the Service – to be contacted by the MADA Imobiliária associated Real Estate Agents, following the completion of the available form, both on the property details page and on the contacts page;
– Reply to the existing users who have contacted MADA Imobiliária through their
Platform, so we can answer any queries you might have placed;
– Make appointments for interviews to candidates who want additional information about MADA Imobiliária partners and the main role that the Real Estate Agents play
whenever the user fills out the respective form on the Platform;
– Forward all contacts generated by potential customers who have expressed their willingness to sell their property, based on the excellent service MADA Imobiliária
guarantees to a MADA Imobiliária Real Estate partners, so that they can forward these requests to the Real Estate Agents who are part of their team.
– Regarding the automatically collected information by the website, based on our users´ browsing, its processing will be taken in order to proceed with the following
purposes:
– Create anonymous and aggregated information about the characteristics and behaviour of the website users, inclusively for segmentation and development of
anonymous profiles (personas) purposes;
– Improve the performance of the Platform;
– Promote a more personalised and compelling experience in order for the property search don to be more accurate to what´s seeked;
– Measure and monitor the efficiency of the highlights on the Platform;
– Manage the Platform in order to ensure that it becomes more secure and transparent day by day;
– Ensure that any eventual remarking activities promoted by the MADA Imobiliária
Associated Real Estate Agents respect the most demanding security and privacy standards.

4. Your Rights

Under the terms of the legislation in force, the users have the right to object, at any time, and freely, to the personal data processing for purposes such as direct marketing or any other form of prospecting. The users also have the right to withdraw their consent, at any time, without compromising the lawfulness of the processing we might have made, based on the previously given consent.
They also have the right to be informed prior to the first time their personal data is provided to third parties for direct marketing purposes or when they´re used on behalf of third parties, and to be expressly entitled to object, free of charge, to such communications and use.
If users wish to have access to the personal information that MADA Imobiliária holds about them, they simply need to send us a request regarding that matter, by using the form provided on the management of your data at MADA Imobiliária webpage.
If, by any chance, any of the information MADA Imobiliária or their associated Real Estate Agents is incorrect or not accurate, the users may request the applicable correction, by using the form provided on the management of your data at MADA Imobiliária webpage.
The users may contact us with the intent to object to the processing of their personal data, request for the personal data to be deleted or for the processing of it to be limited, as well as they may request the right to the portability of their personal data under the terms and the limits placed by the legislation in force. Moreover, they have the right to request the notification of third parties about rectification, removal or limitation of the processing of their personal data.
Furthermore, users may also submit a complaint to a supervisory authority, which, in Portugal, wound be the National Data Protection Commission.
Please keep in mind that part of the information provided to the Platform may not be under direct management of MADA Imobiliária, so, in these cases, we commit to the effort of ensuring that the requests placed by the users, through the Platform, are respected by both the Real Estate partners and MADA Imobiliária associated Real Estate Agents (depending on the nature of the information). We would also like to underline that MADA Imobiliária has no control power nor instruction regarding their associated Real Estate Agents, therefore, will not be able to guarantee the effective or immediate respect for the application of the users´ rights.

5. Information Security and Quality

Our main goal is to ensure the quality and the integrity of the information provided by those who use the MADA Imobiliária Real Estate Platform, being implemented necessary measures, not only at the technological level, but also at the organizational level, in order to keep that information secure, accurate, up-to-date and complete.
To ensure the maximum security, in the website areas where users´ personal data is collected, their transmission is encrypted.

6. With whom do we share your data?

Our users´ personal data is not shared with third parties, unless:
– MADA Imobiliária has their explicit consent;
– These third parties promote, under a contract, the provision of services provided by MADA Imobiliária to our users;
– This is requested by law;
– This is strictly necessary to ensure compliance with our terms of use, rights or ownership;
The employees of MADA Imobiliária, as well as its associated Real Estate Agents, may have access to the users´ personal data for Platform management purposes, being, however, covered by an obligation of confidentiality regarding the data to which they have access in the scope of the operations of the respective data base.
The employees of MADA Imobiliária, as well as its associated Real Estate Agents are duly advised of the importance of complying with this legal duty of secrecy and are responsible for meet the terms with this obligation of confidentiality.
With users consent, MADA Imobiliária may share or send their personal data with:
– Real Estate partners who make up the MADA Imobiliária Network;
– The associated Real Estate Agents.
The website uses the services of Google Analytics for Display, namely the remarketing function.
This function consists on displaying ads from users who already want a platform.
You may choose to deny the Google Analytics for Display and not be exposed to ads from the Google Display Network. To do this, you can access the Ads Preferences Manager and the Analytics Opt-out Browser Add-on.
MADA Imobiliária may promote remarketing practices to advertise online, which means that users, who do not “opt-out” from the Google Display Network through the aforementioned methods, may be exposed to MADA Properties ads on the Google content network.
Third parties, such as Google or Facebook, may display MADA Imobiliária advertisements on their content networks´ websites. Third parties, such as Google or Facebook, may also use Cookies, such as Google Analytics and DoubleClick Cookies), which mean to optimize ads, based on information from the users´ previous visits to the Website.

7. Where is personal data stored and for how long

The personal data MADA Imobiliária collects from its Platform is stored on servers within the European Union.
The period of time for which data is stored varies, depending on the purpose for which the information is handled. MADA Imobiliária keeps users´ personal data while they are active users of the Website. If a user doesn´t interact with any of the features made available on the Website for a period of 3 (three) years, the absence from the Platform is considered an expression of disinterest in maintaining an active registration, than MADA Imobiliária will make all the efforts around the Real Estate Agents´ network for their personal data to be deleted from all databases they are part of.
However, there are legal requirements that obliges users to hold the data for a minimum period de tempo. Thus, whenever there is no specific legal requirement, the data is kept for the minimum period needed for the purposes that have led to its collection or for the consented period by the National Data Protection Commission, after which MADA Imobiliária will make efforts with the network of its associated Real Estate Agents, so that the respective personal data is removed from all databases in which they appear.

8. Technical and Organizational measures and safety processing

All the information MADA Imobiliária collects from the users of its Platform, is stored on secure servers and, in compliance with our technological partners, we promote the application of technical and organizational measures, which ensures that any personal data is protected at an appropriate security level that, particularly, guarantees the confidentiality and integrity of the data, but also prevents accidental or lawful destruction, loss, alterations or even illicit disclosure or access to them.
Notwithstanding the implemented measures to the protection of the data, each and every user should be aware of the transmission of the information through the internet or other open networks, is never absolutely safe, existing the risk of the data to be seen and used by unauthorised third parties.
MADA Imobiliária is obliged to alert all those who browse, that they must adopt additional security measures, namely, ensure they use an updated device and browser, in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware, and ensure the authenticity of the websites users visit on the internet and avoid websites whose reputation they do not trust.

9. Links to other websites

The website may contain links to other websites or to other applications, including those of our partners. If you access one of these links, please note each one of them will have its own privacy policy and MADA Imobiliária has no liability for those policies. It is advisable to read the privacy policies of other websites before submitting personal any data through them.

10. Contacts

For any additional information, or to exercise your rights, you can always contact MADA Imobiliária by mobile number to (+351) 913251215, or by submitting the applicable form available on the Contact page.
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